Security Scheduler

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company that provides a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in customized security services for clients whose needs exceed the capabilities of traditional guard firms, including the Departments of State, Justice, Homeland Security, Energy, Defense, Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel worldwide, all trained and managed by a professional team with military, law-enforcement, and security experience. The company remains 100% family-owned and operates as the industry leader in high-requirement security solutions. Inter-Con is Everywhere Security Matters.

As a Scheduler, you will report to the Director of Staffing & Analysis for one of Inter-Con’s largest clients. Our growing and dynamic team supports scheduling operations for our security guards. If you have strong communication skills, an interest in scheduling, and enjoy working with people, this position is for you. The leadership team is invested in your success and offers training to position you for success.

• Manage daily scheduling operations and administrative functions
• Support client requests for additional services and change requests
• Communicate with officers efficiently and quickly to address gaps in scheduled hours
• Provide frequent updates to the Operations Manager about potential issues regarding scheduled hours, staffing deficiencies, and client requests
• Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness
• Leverage available systems to optimize scheduling and reduce operational costs

Required Skills/Abilities:

• Experience with Microsoft Office Suite
• Excellent customer service skills
• Ability to interact within Inter-Con’s corporate environment and communicate with all levels of management
• Must work effectively in a fast-paced environment and meet strict deadlines
• Excellent time-management, organization, and multi-tasking skills required
• Team player with business maturity, enthusiasm, and a positive work attitude
• Sense of urgency
• Experience with  a plus
• College degree strongly desirable
• Scheduling background

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Requires near and far vision to read correspondence and use a computer, and acute hearing when providing phone and counter service to the public

Duties, responsibilities and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer – Disability/Veteran.