Case Manager; Bilingual English & Vietnamese

Position Title

Case Manager (Bilingual English & Vietnamese preferred)

Initial posting date: 02/13/2026
Final date to receive applications: 02/26/2026

Department of Human Services

$5,193 - $6,904

Employee

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

We are hiring a Case Manager (Bilingual English & Vietnamese preferred) to join our team. In this position, you will assess Oregonians applying for, or currently receiving, long‑term care services to develop, coordinate, and arrange a variety of services to allow older adults and people with disabilities to get the continuity of care they need. If you have a passion to help vulnerable communities, this position is for you.

Apply today!

• Contact Oregonians or collateral contacts monthly to set up and monitor service plan and safety needs. This could include in person, the phone, or electronic contact.
• Work closely and collaboratively with the Oregonian, other agencies, medical and care providers, and community partners to provide benefits, services, and information.
• Work with Oregonians to create person‑centered risk mitigation plans and provide risk mitigation as needed.
• Interview Oregonians to determine initial and ongoing eligibility for healthcare, social services, and protective service needs. This can include collateral interviews both in person and on the phone. Develop detailed, individualized, and person‑centered case planning for Oregonians.
• Inform Oregonians of rights, responsibilities, service options, and methods of recourse.
• Utilize all applicable forms, computer systems, tools, and any other available resources.

• A valid driver’s license and acceptable driving record.
• A bachelor's degree in Behavioral Science, Social Science, or a closely related field; or a bachelor's degree in any field and one year of human services related experience; or an associate degree in a Behavioral Science, Social Science or a closely related field and two years of human services related experience; or three years of human services related experience.

• Experience with managing services for individuals.
• Experience in a fast‑paced environment delivering customer service to end users.
• Experience interpreting and implementing policy and procedures.
• Experience preparing and maintaining written narrative documentation of actions taken.
• Experience interviewing to obtain information to evaluate the next steps in the intake process.

A cover letter is required
. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume, and job history, are clearly outlined as this information will be used to determine your starting salary range.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• Hybrid work is not an option during trial service. Hybrid work condition may be an option after trial service is completed and may be discussed with the supervisor.
• Your work schedule may be flexible with option to work between 6am‑6pm.
• Fast‑paced environment with constantly evolving policies and procedures.
• May drive a variety of different types of vehicles to remote places in a variety of terrain and possibly inclement weather.
• Repetit…