Interim - Case Manager Support Specialist; Washington

Housing Case Manager Support Specialist (Washington County)

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential.

Position Summary:

The Housing Case Manager Support Specialist is both sites based, and field based. This Interim Supportive Housing Case Manager will perform basic tasks to support other case managers. They will be asked to contact clients, complete written and electronic forms, and a variety of other duties.

Essential Functions:

• Working effectively with other supportive case managers, establishing professional relationships, and working as a team.
• Establish a working professional relationship with participants.
• Assisting other case managers with contacting clients via phone or email.
• Conduct assessments, contact participants, and assist with office duties.
• Deliver checks to property management companies.
• Picking up checks at IRCO Main office and delivering them to Greater Middle East Center (GMEC) office.

Secondary Functions:

• Ability to meet multiple, including conflicting deadlines
• Ability to maintain a high level of confidentiality
• Ability to work flexible hours to meet the availability of clients
• Timely input of client service transactions and client expense documents

Requirements:

Education & Experience:

• Associate degree in human service or related field and minimum of 2 years of experience providing related services to a similar population.
• Bachelor's degree in human service or related field and minimum of 1 year of experience providing services related to similar populations.

Physical, Mental, & Environmental Requirements:

• Hybrid setting job
• Physical: Positions at this level require minimal physical effort such as light lifting, carrying or movement, etc. Physical capability involves the use of office equipment where some agility and hand eye coordination is needed.
• Mental: There is a regular need for assessment of risk, analysis of options, and decisions without complete information.
• Environment: There is a moderately low level of personal risk encountered. Job conditions are occasionally uncomfortable relative to noise, temperature, inside/outside work, dirty conditions, or interactions with angry or hostile people.
• Schedule: The work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice.

Supervisory Responsibilities:

Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending accounts

Required Engagement:

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO's mission, vision, and values-based initiatives.

How To Apply:

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.