Interim - Case Manager Support Specialist; Washington

The Immigrant and Refugee Community Organization (IRCO) is a non‑profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more o.org.

Job Type: Part‑time, Temporary.

Housing Case Manager Support Specialist (Washington County)

Specialist 1 / Grade 8

Starting at $20 per hour based on experience.

Greater Middle East Center (GMEC) Office, 4915 SW Griffith Drive, Suite 216, Beaverton, OR 97005. Hybrid schedule.

Hourly:
On Call / Casual without benefits. Interim position, 12 weeks.

Washington County Senior Housing Program.

Housing and Supportive Services / Assets & Opportunity Building.

Must speak English and a second language (Spanish, Arabic, Farsi – Dari is preferred). Must have a valid Oregon driver’s license, verification of car insurance, and use of a vehicle during work hours.

IRCO Washington County Supportive Housing Services works to provide the highest quality of housing case management services to participants currently experiencing homelessness and housing instability and who are eligible for supportive housing funded through the Metro Supportive Housing Program in Washington County.

The Housing Case Manager Support Specialist will be both sites based and field based. This interim supportive housing case manager will perform basic tasks to support other case managers, including contacting clients, completing written and electronic forms, and a variety of other duties.

• Work effectively with other supportive case managers, establishing professional relationships and working as a team.
• Establish a working professional relationship with participants.
• Assist other case managers with contacting clients via phone or email.
• Conduct assessments, contact participants, and assist with office duties.
• Deliver checks to property management companies.
• Pick up checks at IRCO Main office and deliver them to GMEC office.

• Ability to meet multiple, including conflicting deadlines.
• Maintain a high level of confidentiality.
• Work flexible hours to meet the availability of clients.
• Timely input of client service transactions and client expense documents.

• Associate degree in human services or related field and a minimum of 2 years of experience providing related services to a similar population.
• Bachelor’s degree in human services or related field and a minimum of 1 year of experience providing services related to similar populations.

• Hybrid setting.
• Physical:
  Light lifting, carrying or movement, use of office equipment requiring agility and hand-eye coordination.
• Mental:
  Regular assessment of risk, analysis of options, and decisions without complete information.
• Environment:
  Moderately low level of personal risk; job conditions occasionally uncomfortable relative to noise, temperature, indoor/outdoor work, dirty conditions, or interactions with angry or hostile people.
• Schedule:
  
  Work schedule occasionally fluctuates based on organization or customer needs, possibly without prior notice.

• Not responsible for supervisory functions but may occasionally orient and/or train new employees or volunteers.

• Many flexible working arrangements and schedule.
• Amazing opportunity to work with people from all over the world.
• Work that helps your community.
• 3 to 6 weeks of paid time off per year.
• 401k match of over 100% on first 5%, immediate vesting.
• 3% match for student loans or college savings.
• 12 paid holidays and 1 floating holiday.
• Medical & dental insurance options with 90% coverage for employee and families, no deductibles.
• Employer-paid life, short-term, and long-term disability insurance.
• Flexible spending accounts.

Engage fully in recommended professional development, as well as other assigned or required training activities.…