Interim - Case Manager Support Specialist; Washington

The Immigrant and Refugee Community Organization (IRCO) is a non‑profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more o.org.

Housing Case Manager Support Specialist (Washington County)

Specialist 1 / Grade 8

Starting at $20 per hour based on experience

Non-Exempt;
Professional; 8864

Greater Middle East Center (GMEC) Office, 4915 SW Griffith Drive, Suite 216 Beaverton OR 97005

Hybrid schedule

Hourly:
On Call/Casual without benefits (Interim Position 12 weeks)

1

www.irco.org

Oncall/ Casual without Benefits

Washington County Senior Housing Program

Housing and Supportive Services / Assets & Opportunity Building

Must speak English and a second language (Spanish, Arabic, Farsi, Dari is preferred). Must have a valid Oregon driver’s license, verification of car insurance, and use of a vehicle during work hours.

IRCO Washington County Supportive Housing Services works to provide the highest quality of housing case management services to participants currently experiencing homelessness and housing instability who are eligible for supportive housing funded through the Metro Supportive Housing Program in Washington County.

The Housing Case Manager Support Specialist is both site and field based. This Interim Supportive Housing Case Manager will perform basic tasks to support other case managers, including contacting clients, completing written and electronic forms, and other duties.

• Working effectively with other supportive case managers, establishing professional relationships, and working as a team.
• Establish a working professional relationship with participants.
• Assist other case managers with contacting clients via phone or email.
• Conduct assessments, contact participants, and assist with office duties.
• Deliver checks to property management companies.
• Pick up checks at IRCO Main office and deliver them to Greater Middle East Center (GMEC) office.

• Ability to meet multiple, including conflicting deadlines.
• Maintain a high level of confidentiality.
• Work flexible hours to meet the availability of clients.
• Input client service transactions and client expense documents in a timely manner.

• Associate degree in human service or related field and minimum of 2 years of experience providing related services to a similar population.
• Bachelor’s degree in human service or related field and minimum of 1 year of experience providing services related to similar populations.

• Hybrid setting job.
• Physical:
  Positions at this level require minimal physical effort such as light lifting, carrying or movement. Physical capability involves the use of office equipment where some agility and hand‑eye coordination is needed.
• Mental:
  Regular need for assessment of risk, analysis of options, and decisions without complete information.
• Environment:
  Moderately low level of personal risk. Job conditions are occasionally uncomfortable relative to noise, temperature, inside/outside work, dirty conditions, or interactions with angry or hostile people.
• Schedule:
  
  Work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice.

Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers.

• Many flexible working arrangements and schedule.
• Amazing opportunity to work with people who come from all over the world.
• Work that helps your community.
• 3 to 6 weeks of PTO per year.
• 401(k) match of over 100% on first 5%, immediate vesting.
• 3% match for student loans or college savings.
• 12 paid holidays and 1 floating holiday.
• Medical & dental…