Transportation Services Representative ; Bilingual Arabic

Transportation Services Representative 1 (Bilingual Arabic)

Agency: Department of Transportation
Title: Transportation Services Representative 1 (Bilingual Arabic)

Location: Oregon Department of Transportation, Driver and Motor Vehicles Division (DMV) Field Services Group / Sunset Region Beaverton

Position Type: Employee Position

• Assist the public with obtaining a driver license, registering vehicles, and issuing permits and license plates.
• Administer knowledge, skill, and vision tests to potential drivers.
• Ensure correct fees are collected.
• Provide information about regulations and policies and administer behind‑the‑wheel drive tests.
• Prepare photo licenses, instruction permits, and identification cards.
• Administer, correct, and explain driver license tests.
• Conduct and interpret results of driver vision tests.
• Perform physical examinations of vehicles and verify vehicle identification numbers.
• Prepare daily bank deposits and account for sensitive inventory.
• Occasionally perform relief work in other DMV offices within the region.

• Two years of public contact/customer service experience involving dealing with the public in person or by phone.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.
• Completion of an associate’s degree substitutes for one year of public contact experience.
• Fluency in speaking and reading Arabic.
• Ability to type at least 30 words per minute with a high level of accuracy.

• Valid U.S. driver license and an acceptable driving record are required; driving is an essential function of this position.
• Employer will conduct pre‑employment driving record checks.
• License does not have to be issued in Oregon to be considered.

• Experience working in a fast‑paced environment and dealing with stressful situations.
• Demonstrated computer literacy skills and reading comprehension skills.
• Experience providing excellent customer service.
• Experience handling multiple assignments and frequent interruptions.
• Experience effectively interpreting and communicating complex rules and policies to customers or clients.

Complete the required steps in the online application: submit application or resume with dates, complete the detailed questionnaire, and answer all checkbox‑style questions before submission. Respond to the public records request authorization and gender identity questionnaire as directed. Veterans and Oregon National Guard service members may receive preference. Contact the recruiter at 503‑931‑1206 or email ODOTRecruitmentTPgon.gov for assistance.

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave.
• Comprehensive and equitable base salary within the listed range; salary determination based on equal‑pay assessment.
• Public Service Loan Forgiveness opportunity.

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basisof race, religion, color, sex, age, national origin, disability,sexual orientation, or any other class protected by state or federal laws in admission or access to our programs, services, activities,hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process.

For questions, concerns, or complaints regarding EEO/AA/ADA,contact 1‑877‑336‑6368. We do not offer visa sponsorship. If hired,you will be required to complete the I‑9 form and are subject to criminal background checks, driver license checks, and otherpre‑employment checks as required. You will be represented by the Service Employees International Union (SEIU).