Housing Case Manager Support Specialist (Washington County

Description

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more o.org.

Housing Case Manager Support Specialist (Washington County)

Specialist 1/Class 8

Starting at $48,600 per year based on experience

Non-Exempt;
Professional; 8864

4915 SW Griffith Drive Suite 216 Beaverton OR 97005- GMEC Office

Hybrid schedule

1.0 FTE;
Full-Time with Benefits;
Regular

Contract Funded until June 30, 2027 (Contract continuation Variable)

(1)

www.irco.org

Full-Time with Benefits

Washington County Senior Housing Program

Housing and Supportive Services

Must have a valid Oregon driver’s license, verification of car Insurance, and use of an automobile during work hours.

Must speak English and a second language is preferred.

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

IRCO Washington County Supportive Housing Services works to provide the highest quality of housing case management services to participants currently experiencing homelessness and housing instability and who are eligible for supportive housing funded through the Metro Supportive Housing Program in Washington County.

This position is both sites based, and field based. Supportive Housing Case Managers will have a maximum of 20:1 ratio of participants enrolled in the program.

• Provide a participant centered approach and excellent customer service that is sensitive to the challenges of homelessness, including medical and behavioral health issues that face them, in their efforts to move into and maintain permanent supportive housing.
• Employ a "whatever it takes" approach to assist participants in their transition from homelessness to permanent housing.
• Assist households through the stages of the housing stabilization process including flexible services to meet the needs of the participants.
• Working effectively with other supportive case managers, establishing professional relationships, and working as a team.
• Establish a working professional relationship with participants.
• Conduct assessments, develop and implement individualized case management services plans in collaboration with the participants including needs, goals, steps, time frames, and disposition of each goal as it is met or changes.

• Ability to meet multiple, including conflicting deadlines
• Ability to maintain a high level of confidentiality
• Ability to work flexible hours to meet the availability of clients
• Timely input of client service transactions and client expense documents.

• Associate degree in human service or related field and minimum of 2 years of experience providing services related to a similar population.
• Bachelor’s degree in human service or related field and minimum of 1 year of experience providing services related to similar populations.

• Strong analytical, problem-solving skills
• Strong interpersonal skills
• Communicate effectively in a professional manner verbally and in writing

• This is a Hybrid position
• Physical:
  Positions at this level require minimal physical effort such as light lifting, carrying or movement, etc. Physical capability involves use of office or equipment where some agility and hand-eye coordination is needed.
• Mental:
  There is regular variation in tasks, and the job holder must decide which tasks to complete as well as the order in which tasks are completed.
• Environment:
  There is a moderately low level of personal risk encountered. Job conditions are occasionally uncomfortable relative to noise,…