Receptionist​/Administrative Assistant

Receptionist / Administrative Assistant — Gaithersburg, MD (Montgomery County)

(Henry’s Housework Inc.) is one of the most experienced power washing companies in the country, with over 35 years of experience and more than 75,000 satisfied clients across the DC Metro Area. We are a veteran-owned, family-operated small business based in Gaithersburg, Maryland, and we are actively hiring a friendly, organized, and dependable Receptionist / Administrative Assistant to join our team.

This is a great opportunity for someone who wants a stable, full-time position with a growing local company where your work truly makes a difference every single day.

• Job Title:
  
  Receptionist / Administrative Assistant
• Location:
  
  16622 Oakmont Avenue, Gaithersburg, MD 20877 (In-Office)
• Employment Type:
  
  Full-Time (Part-Time Considered)
• Pay: $17.00 – $19.00 per hour, based on experience
• Schedule:
  
  Monday–Friday (daytime hours)

• Answering incoming calls and responding to client inquiries professionally and promptly
• Scheduling and coordinating service appointments for field technicians
• Sending follow-up emails and appointment confirmations to clients
• Managing and organizing office records, invoices, and client files
• Processing payments and handling basic bookkeeping tasks
• Updating our scheduling software and customer database (CRM)
• Assisting the owner with day-to-day administrative tasks
• Responding to online reviews, messages, and client feedback
• Helping coordinate marketing tasks such as email campaigns or social media posts (a plus, not required)
• Maintaining a clean, organized, and welcoming office environment

• $17.00 – $19.00 per hour based on experience and performance
• Health Insurance — 50% of premium paid by the company
• Paid Vacation — 1 week after your first year of employment
• Paid Holidays per year (4)
• Paid Training
• Performance Bonuses
• Employee Discounts on company services
• Company Events including fishing charters, outings, and special events
• Growth Opportunities — room to advance into management roles

Benefits (health insurance and paid time off) begin after 90 days of employment.

• High school diploma or equivalent
• Ability to read, write, and speak English fluently — required for client communication, proper scheduling, and to ensure accurate service instructions are conveyed to field technicians (miscommunication can result in property damage or safety risks)
• Strong phone and customer service skills — friendly, professional, and patient
• Basic computer skills: email, Microsoft Office or Google Workspace, scheduling software
• Organized, detail-oriented, and able to manage multiple tasks at once
• Reliable and punctual — our clients and crew depend on you
• Must be able to pass a background check
• Positive attitude and team player mindset

• Prior experience as a receptionist, administrative assistant, or office manager
• Experience with scheduling or dispatching in a service-based industry
• Familiarity with CRM software, Quick Books, or similar tools
• Experience handling customer complaints or service recovery situations professionally
• Veterans and military spouses are strongly encouraged to apply

• Stable, local company with 35+ years in business
• Veteran-owned and community-focused
• Small team where your contributions are recognized and rewarded
• No corporate red tape — work directly with the owner
• Competitive pay with regular performance reviews
• Real career growth — we promote from within

Our office is located in Gaithersburg, MD and we proudly serve clients throughout Montgomery County and the surrounding area. We are looking for applicants from Gaithersburg, Germantown, Rockville, Bethesda, Silver Spring, Potomac, North Potomac, Olney, Damascus, Clarksburg, Derwood, Montgomery Village, Wheaton, Kensington, Chevy Chase, Takoma Park, Poolesville, Laytonsville, Burtonsville, Boyds, Darnestown, Aspen Hill, North Bethesda, and nearby communities.

Ready to join the  team? It only takes a few minutes.

You can also email your resume to  or call us at .

(Henry’s Housework Inc.) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. All qualified applicants will receive equal consideration for employment.