Service Advisor - Friendship of Beckley

Overview

Join a winning team at Friendship Automotive. Our customers are friends and our Team Members are family. Friendship operates in four states, eight cities, and 17 locations with opportunities for growth. Voted Automotive News Best Dealerships to Work For 14 years and counting. Develop your career with an award-winning, customer-focused automotive group.

We're looking for SERVICE ADVISORS to join our team at Friendship of Beckley!

Our ideal candidates are reliable, self-motivated and love to work with people!

• Promptly greet customers
• Obtain customer and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The desire to work in a fast paced position
• The ability to work well in a process-driven environment
• A focus on details and organization
• A professional, well-groomed personal appearance

• Compensation for this position is driven by incentives and commission, with training compensation based on experience.
• Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.