Patrol Security Officer

Position Title:

Patrol Security Officer

Beckley, WV (and surrounding areas)

Full-Time & Part-time

Between $14.00 and $15.50 per hour to start. Pay increases for qualified team members after 90 days.

A Signal Patrol Officer will conduct patrols (foot and vehicle) for courtyards, offices, parking lots, and other high-value areas to ensure that all required access points are properly secured and to provide protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

• Visioning:Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Be able to exhibit our core values and create peace of mind for our clients.
• Strategic Planning:Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines.
• Financial Acumen:Understanding company measurements while executing the necessary behaviors to drive performance.
• Team Development:Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed.
• Project Management:Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.

• Conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site-specific instructions/post orders.
• Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
• Interact with internal and external customers on site, cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicate with the Advanced Officer or the Branch Supervisor to promptly report any customer or property-related information and concerns.
• Take care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as client needs and post order changes to ensure operational excellence and efficiency.

• Tuition assistance for Full-Time & Part-Time team members and their immediate families.
• Hiring incentives at 90 days.
• Hundreds of industry-related training courses provided to each Security Officer.
• Paid vacation time after one year.
• Career advancement opportunities.
• Team member recognition program.

We ensure your success and ability to excel in your position. Your motivation, positive attitude, and energy will grant you the ability to adapt to your surroundings and advance with the company.

• A career-driven individual/leader who seeks opportunity within an organization that can help you develop personally and professionally.
• Always alert and ready.
• Customer service oriented.
• Punctual and dependable.
• A safe driver with a clean driving record.
• Ability to report events and incidents observed during routine patrols.
• Excellent problem-solving skills.
• Adaptable to an ever-changing environment.
• Works well with a team, and able to lead when needed.
• Takes pride in their uniform and what it stands for.
• Flexible with their schedule.
• Can operate a smartphone efficiently.

• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Willingness to continually learn.
• Pass background check.
• Have clean driving record.
• Pass drug test.
• Must have reliable transportation.
• Complete Signal Performance Institute training modules within the first month of employment.
• Excellent organization, oral, and written communication skills.
• 21 years of age or older.
• High school diploma or GED.
• Must be able to move equipment weighing up to 20 pounds.

Signal is an equal‑opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.