HR & Business Office Manager – Silver Birch of Bedford Heights

Silver Birch Living is coming to Bedford Heights! We’re opening Silver Birch of Bedford Heights in Early 2027 – an affordable assisted living community dedicated to serving seniors in the Bedford Heights area. Our mission is simple yet powerful:
Inspire Purposeful Lives for All. Are you passionate about supporting both people and operations in a mission-driven environment? Silver Birch Living is seeking an experienced HR & Business Office Manager to join our team at Silver Birch of Bedford Heights
. You’ll support our community by managing payroll, HR functions, and business office operations that help ensure exceptional service to residents and team members alike.

• Coordinate community-level payroll including manual entries, verification of transactions, and submission for review and approval.
• Lead hiring activities using Paycor Recruiting: post job openings, screen and interview candidates, complete offers, background checks, and onboarding.
• Manage new hire processing (I-9 completion, payroll setup, Relias enrollment, and orientation coordination).
• Process employee changes promptly and maintain accurate HR documentation.
• Maintain employee and resident files (electronic and paper) to ensure accuracy and compliance.
• Manage Accounts Payable: code, enter, and process invoices.
• Collect, deposit, and record resident payments and follow up on outstanding balances.
• Oversee petty cash account tracking, management, and reporting.
• Complete monthly financial close process

• Experience as a Business Office Manager.
• Hands-on experience with HR functions including recruiting, onboarding, and payroll.
• Two or more years of bookkeeping or accounting experience.
• Experience with Medicaid administration and billing strongly preferred.
• Background in Senior Living preferred.
• High school diploma or equivalent required;
  Associate degree preferred.
• Exceptional communication and customer service skills.
• Strong organizational and time management abilities; comfortable managing multiple priorities.
• Flexibility to work evenings, weekends, or other hours as needed.

• Certified Great Place to Work® (2024, 2025, 2026)
• Competitive pay + bonus opportunities
• Medical, dental & vision (Blue Cross Blue Shield)
• 401(k) + On Demand Pay
• Generous PTO & growth opportunities
• Be part of opening a brand-new community

Join us in bringing Silver Birch Living to Bedford Heights and inspiring purposeful lives every day.

Equal Opportunity Employer