Receptionist, Transitional Health
Job in
Bedford, Nova Scotia, Canada
Listing for:
Shannex Incorporated
Full Time
position
Listed on 2025-12-31
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Front Desk/Receptionist
Job Description & How to Apply Below
Job Number: J
-
Job Title:Receptionist, Transitional Health Job Category:
Hospitality & Administration (Concierge, Receptionist, Driver, Chauffeur) Job Type: Permanent Full Time Number of Positions: 1
Job Description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
With the anticipation of opening a new building in March , we are searching for a Receptionist to join our Shannex Transitional Health Services Limited team providing transitional care services at West Bedford Transitional Health in West Bedford, Nova Scotia.
Through an innovative partnership with Nova Scotia Health (NSH), Shannex proudly operates the province’s first transitional health facility in West Bedford. This facility provides specialized care for NSH patients in the central zone who no longer require hospital care but need additional support and services before safely returning home or to their community.
Reporting to the Manager of Transitional Services, the Receptionist performs public contact work in greeting, screening and routing callers and visitors; performs clerical and related tasks as required.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our patients. Additional benefits include:
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance ProgramLife, travel, and other insurancesAccess to virtual healthcare 24/7 for FREE through the group health benefit planRRSP program (5% employer matching)Vacation accrual (begins immediately) and travel insuranceFree onsite parkingAccess to thousands of perks vendors and discounts through our Work Perks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment eventsAccess to continuing education and training through Shannex’s Centre of ExcellenceOpportunities to be part of sector innovation and continuous improvement initiativesRecognition and Rewards for service excellence and safetyAbout the Opportunity
Assist with scheduling staff using the Workforce system, ensuring appropriate coverage for all shifts.A 12-hour rotational schedule for seven days a week typically involves a mix of day and night shifts.Receive and respond to staff absences, identifying coverage gaps and finding suitable replacements in a timely manner.Complete the Daily DSA (Daily Staffing Analysis) report, making necessary updates and edits throughout the day.Maintain open and effective communication with the staffing team to relay shift needs and coverage priorities.Initiate call outs during each pay period to fill any open or vacant shifts, working to ensure staffing levels are met proactively.Establishes, maintains, processes, and updates files, records, and other documents, including master lists, client admissions/ transfers / discharges.Monitors fire alarm panel, security alarm panel and front door and follows safety and security duties as per facility policy.Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.Overnight, performs hourly checks throughout the night to ensure all doors and secured.Receives and routes telephone calls, greets and directs visitors as appropriate; provides routine information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessary.Sorts and distributes incoming and outgoing mail and couriers; distributes forms, reports and other documents to appropriate personnel and departments.Performs a wide variety of typing assignments, which are sometimes confidential in nature;…
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