Program Analyst

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Full Time Bedford, IN, US

Position Title: Program Analyst

Company: Tri-County Steel LLC (TCS)

TCS Office, Bedford, IN. Partial telework may be available once the employee is fully proficient in assigned duties.

Clearance Level

Required:

U.S. Citizenship required. Must be eligible to obtain and maintain a U.S. Government security clearance if required by assigned duties.

About Us: Tri-County Steel LLC (TCS) is a Special Forces veteran-owned small business located in Bedford, Indiana. We have been a trusted defense contractor supporting our industry and government partners for over 17 years, offering a wide variety of logistics, programmatic, and engineering support services. We are a results-oriented company focused on mission impacts, and we incorporate our company values into everything we do:
Service, People, Improvement, Excellence, & Solutions. Additionally, we are dedicated to the growth and development of our employees, providing opportunities for advancement and professional growth.

Job Summary: TCS is seeking a highly organized, detail-oriented Program Analyst to support day-to-day program operations. This position serves as a key coordination point between TCS leadership, employees, and external partners and is responsible for keeping recurring operational and administrative requirements moving to completion. Over time, the Program Analyst will take ownership of additional reporting functions currently performed by TCS operations leadership and the HR Director, and will serve as a trained backup for payroll.

The Program Analyst supports employee onboarding and offboarding, security and access coordination, timekeeping, business travel, recurring customer deliverables, training and certification tracking, and other program administration activities, as well as public-facing marketing and talent acquisition support. The successful candidate will be a proactive self-starter who can manage multiple priorities, track deadlines and outstanding actions, communicate effectively across all levels of the organization, and independently follow issues through resolution.

• Support day-to-day program operations, including recurring meetings, action-item tracking, contract/program data, funding updates, data calls, correspondence, and management reporting.
• Coordinate recurring customer deliverables, including Monthly Status Reports (MSRs), metrics, trip reports, and other CDRLs; collect inputs, track deadlines, perform administrative quality checks, and route for review.
• Own the monthly MSR cycle: collect inputs from employees by month end, review and copy edit their submissions, and prepare final reports for customer submission by the 5th of each month.
• Develop and maintain program trackers, reports, templates, and administrative processes; identify opportunities for process improvement.
• Take ownership of recurring operational and management reports as proficiency grows, assuming reporting functions currently performed by TCS operations leadership and the HR Director.

• Serve as a day-to-day administrative resource for employees and Program Managers, coordinating routine issues and routing HR, security, safety, contract, or other specialized matters to the appropriate functional owner.
• Serve as the front-line point of contact for routine employee questions, routing complex HR matters to the HR Director.
• Monitor the shared employee phone and text line (Grasshopper) throughout the workday as first responder, and respond promptly to time-sensitive employee needs.
• Conduct routine in-person and phone check-ins with employees at customer and work locations to gauge how they are doing, surface issues early, and elevate concerns to the HR Director.
• Support recruiting/interview coordination, company communications, office administration, proposals, and other operational requirements as assigned.
• Build effective working relationships across the organization and proactively follow assigned actions through completion.
• Contribute to employee and public facing social media platforms and documents. Create and share social media posts aligned with company objectives.
• Assist in Talent Acquisition by supporting recruiting activities, including candidate outreach, interview scheduling, and candidate…