Membership Coordinator

Job Type: Part-time, 15-20 hours per week

Work Location: Boys & Girls Club of Lawrence County

Work Remotely: No

Manage the homework program by assisting youth daily during After School. Execute the Indiana Kids program by coordinating education, volunteering, and career exploration opportunities. Support diverse after-school programming through positive, engaging interactions with members and families. Contribute to planning and implementing core program activities and events. Build rapport and effectively guide K–12 youth in a dynamic environment. Collaborate with staff, volunteers, interns, donors, and families to maintain a safe, supportive, and academically motivating Club experience.

• Greet and welcome members as they arrive at the Club. Ensure they sign in following policy.
• Enter attendance into My Club Hub  System.
• Assist in supervising Club members in accordance with Boys & Girls Club policies and procedures.
• Support a safe, positive Club environment by following all safety, security, and emergency procedures.
• Provide basic and accurate information in-person and via phone/email.
• Answer, screen, and forward incoming phone calls.
• Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry.
• Act as main point of contact for communications, as needed, which may include incident/injury reporting to parents/guardians.
• Ensure common areas are tidy and presentable.
• Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.

• High School Diploma or GED
• Experience in customer service experience (computers, software, phone, and data
  management) required
• Experience in youth development, education, or recreation (coaching)
• Ability to communicate effectively with families, staff, volunteers, and Club supporters—
  in person, over the phone, and through email
• Ability to use Microsoft Word and Excel; ability to maintain organized electronic files
• Ability to adjust to a fast pace of work, think on your feet, and use common sense
• Ability to work independently and in a team-oriented environment
• Ability to watch and listen to youth activities
• Ability to move easily across a variety of indoor and outdoor surfaces
• Ability to bend and lift up to 25 pounds