Deal Desk Analyst

Job Title

Deal Desk Analyst

This position is responsible for high-speed processing of customer offers and field personnel task requests for the Commercial Operations Organization. The role is also accountable for facilitating requests for proposal responses, pricing proposal approvals, supplies and service contracts review, negotiations, analysis, and reporting for business decision support. The Deal Desk Analyst is responsible for supporting deal processing with a defined set of sales teams within the organization.

Key accountabilities include quickly and accurately processing offers and tasks, maintaining targets on gross profit and average selling price. The Deal Desk Analyst acts as a subject matter expert to advise the Sales Organization on strategy to structure profitable offers. They use, communicate, and help to maintain approval guidelines, standardized templates, deal checklists, and approval workflows that focus on high velocity deal processing.

They ensure all business terms meet organization requirements and communicate them within the system to the Contracting Team as well as the sales organization. The Deal Desk Analyst works collaboratively with field-based staff as well as internal departments as necessary. They improve efficiencies and remove bottlenecks in deal processing, customer price negotiations, and task request management. They develop strong relationships with all key stakeholders and employ critical behaviors such as concierge service, relationship building, and high velocity deal & task processing.

They communicate clearly, concisely, and respectfully to foster an effective relationship with internal customers.

Minimum knowledge and experience required for the position include a bachelor's degree in business, finance, or a similar discipline and a minimum of 2 years of related business experience involving deal processing, task management, contracting, sales operations, and or business analysis in a similar or related industry. Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

Skills and capabilities include superior project management and time management skills, detail and process-oriented focus on continuous improvements to maximize effectiveness and efficiencies, strong working knowledge of customer offer process and business knowledge to deliver high output, financially risk balanced deals, ability to communicate effectively with external and internal departments, excellent written, verbal, and interpersonal communication skills, strong decision-making skills and ability to prioritize work independently, knowledge of Werfen offer and pricing systems, SAP, CRM, and other systems, and strong Microsoft Office Suite competencies, including advanced skills with Excel and or Power BI type tools.

Travel requirements include up to 10% travel.

The annual base salary range for this role is currently $80,000 to $100,000. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs. This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management and select professional roles are eligible for a performance-based bonus.