FinOps Analyst

We are seeking a skilled and customer-focused Fin Ops Analyst to support and scale our Fin Ops delivery within our Cloud Services Provider (CSP) practice. This role is responsible for owning baseline and recurring Fin Ops delivery, helping customers optimize cloud spend, and supporting the evolution of a tiered Fin Ops service offering. You’ll work closely with clients to optimize their cloud expenditures and empower them with best practices across multi-cloud environments.

The Fin Ops Analyst blends cloud cost management expertise with strong communication skills, delivering consistent insights and recommendations while partnering with Professional Services engineers for advanced optimization and paid engagements. You will play a pivotal role in creating and delivering Fin Ops strategies that maximize value, enhance efficiency, and drive cost optimization for clients’ cloud resources. This is an opportunity to help shape, mature, and innovate a growing Fin Ops practice, with meaningful influence over how services are delivered and scaled.

Responsibilities Cloud Cost Management & Optimization Conduct in-depth cost analysis across clients’ cloud environments (AWS, Azure, Google Cloud, etc.), identifying savings opportunities through usage reduction, rightsizing, and discounting. Provide customized, actionable recommendations for improving cloud financial management, presenting these insights in clear, client-facing reports. Track and monitor financial metrics, including spend forecasting, budgeting, and variance analysis, to ensure alignment with customers' financial goals.

Support implementation of cost optimization initiatives in partnership with engineering teams. Recurring Client Engagement Develop and manage strong client relationships as a trusted Fin Ops advisor, scheduling and leading regular Fin Ops reviews and workshops. Educate clients on Fin Ops principles, empowering them to make informed financial decisions and develop their internal cloud cost management capabilities. Act as a primary Fin Ops point of contact, proactively addressing client concerns, suggesting solutions, and ensuring customer satisfaction and retention.

Reporting, Tooling & Insights Leverage cloud-native and third-party tools (e.g., Core Stack, AWS Cost Explorer, Azure Cost Management) to generate standardized reports and insights. Translate complex cost and usage data into clear narratives for both technical and non-technical stakeholders. Track outcomes of recommendations and iterate based on customer feedback and changing usage patterns. Practice Support & Standardization Actively develop, refine, and evolve playbooks, templates, and delivery frameworks for an innovative Fin Ops practice.

Keep up to date with industry Fin Ops trends, pricing models, and emerging cloud tools to continually refine strategies and deliver innovative solutions to clients. Design and implement frameworks for cost governance, budget adherence, and spend accountability, working with cross-functional teams to ensure cohesive, effective Fin Ops execution. Internal Collaboration Collaborate closely with internal teams, including Cloud Engineers, Architects, and Account Managers, to ensure a holistic approach to client service and satisfaction.

Share Fin Ops insights, tools, and best practices within the CSP team to enhance the organization’s Fin Ops capabilities and promote a culture of financial accountability. Growth & Innovation Play a key role in evolving the Fin Ops offering, including shaping scope, deliverables, and success metrics. Influence how Fin Ops integrates with CSP, Professional Services, and customer success motions. Identify opportunities for automation, improved insights, and new optimization approaches.

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