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Director IT Support

Job in Bedford, Middlesex County, Massachusetts, 01730, USA
Listing for: General Dynamics - IT
Full Time position
Listed on 2026-02-08
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Administrator, IT Support, Network Security
Salary/Wage Range or Industry Benchmark: 155465 - 210335 USD Yearly USD 155465.00 210335.00 YEAR
Job Description & How to Apply Below

Overview

The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Responsibilities
  • Performs as the highest-level technical expert, providing both internal and external consulting services.

  • Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.

  • Provides expertise and direction in the development or modification of complex software programs to enhance an operating system.

  • Management of installation, maintenance, auditing and support of a secure MS Windows network environment and limited web/data application service.

  • Knowledge of Linux and Unix OSs such as RHEL 6 and 7, SUSE, and ESXi 6.5 and above.

  • Management of internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, and SSL.

  • Management of file servers, firewalls, network access, security monitoring systems and system documentation as required.

  • Interface with local customers and provide IT-related support to quickly resolve problems.

  • Analyze and troubleshoot system anomalies to ensure optimum equipment performance.

  • Management of periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes.

  • Attend planning and requirements meetings with IT staff, Program Managers and customers as required.

  • Prepare system for operational use and support operational tests.

  • Provide technical guidance and leadership to the team.

Experience
  • 10+ years related experience

  • Minimum of 2 years SAP experience

  • Prior performance in roles such as ISSO, ISSM, SCA or SAP IT Director

Education
  • Bachelor’s degree in a related area OR Associate’s degree in a related area + 2 years’ experience OR equivalent experience (4 years)

Certifications
  • Information Assurance Technician Level 3 or Information Assurance Manager 3.

Security Clearance
  • Current - TS/SCI

  • Willing to obtain - TS/SCI with CI poly

Other Requirements
  • Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware.

  • Thorough knowledge of CISCO network and switching and routing.

  • Thorough knowledge of virtualization technologies such as VMware 6.5 and VDI.

  • Working knowledge of Active Directory, Group Policy, and security hardening.

  • Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.

  • Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to C&A.

  • Thorough knowledge of and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions is a plus.

  • Must have working knowledge of DoD, National and applicable service and agency security policy, manuals and standards.

  • Ability to work in a dynamic environment and effectively interact with numerous DoD, military/civilian personnel and industry partners.

Salary & Benefits

Salary range:
The likely salary range for this position is $155,465 - $210,335. This is not a guaranteed range; compensation will be set based on experience, geographic location and possibly contractual requirements and could fall outside of the stated range. Please review benefits and our total rewards program for details.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our experts deliver value and solutions at the edge of innovation across 50+ countries, specializing in digital modernization, AI/ML, cloud, cyber and application development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.

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