Salesforce Business Analyst Bedford, MA

Role – Salesforce Business Analyst

Location – Bedford, MA 01730 (Onsite – 3 days Hybrid)

Mode – Contract

• Associate’s Degree with a focus in Computer Science, Business Administration, or similar field; a Bachelor’s Degree in Computer Science, Business Administration, or similar field is preferred
• A minimum of 8 years of experience working with Salesforce in functional, analyst, or lead roles required
• A minimum of 2 years in a lead or ownership capacity (Functional Lead, Product Owner, or Solution Lead) preferred
• Hands on experience with one or more Salesforce Clouds such as Sales Cloud, Service Cloud, Marketing Cloud and Commerce Cloud
• Certifications in Salesforce Certified Administrator, Salesforce Advanced Administrator, Salesforce Sales Cloud, or Salesforce Business Analyst preferred
• Experience supporting enterprise-scale Salesforce organizations and integrations
• Strong understanding of Salesforce data models & security, declarative automation, and reporting and dashboards
• Familiarity with APIs, and integrations, release management, sandbox strategies, and Salesforce performance considerations
• Strong project management skills with the ability to prioritize tasks, work on multiple projects simultaneously and meet deadlines.
• Experience with change management and user adoption strategies
• Experience building roadmaps and software/vendor evaluations and selections.
• Strong communication, negotiation, problem-solving, and stakeholder management skills.
• Exposure to enterprise integrations (ERP, billing, marketing automation, etc.)
• Familiarity with Dev Ops tools