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Creative Technologies and Experiential Learning Support Specialist

Job in Bedford, Middlesex County, Massachusetts, 01730, USA
Listing for: Middlesex Community College (MA)
Full Time, Apprenticeship/Internship position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Support, Digital Media & Production
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Creative Technologies and Experiential Learning Support Specialist

Unit: Full-Time MCCC Professional Staff, Grade 04, Special Programs Coordinator

Department: Communications, Art, & Design

Reports to: Dean of Liberal Arts

Date: July 13, 2026

General

Summary:

The Creative Technologies and Experiential Learning Support Specialist provides comprehensive operational and applied learning support within the Communication, Art & Design (CA&D) Department. The position oversees shared instructional labs, creative technologies, the student internship program, and internship logistics to ensure that instructional infrastructure remains current, accessible, and aligned with industry standards. As Communication and Visual Design programs share digital labs, production tools, and experiential learning pathways, this role ensures coordinated management of shared infrastructure and structured support and mentoring for student applied learning across disciplines.

This role works closely with the Media Production Team to support campus-wide media initiatives, external partnerships, and Career Integrated Learning (CIL) opportunities.

The Specialist coordinates the department's applied learning project pipeline, mentors student interns as they complete media and design projects, and ensures professional-quality standards for student-produced work.

The Specialist ensures that design labs, production environments, and instructional technologies remain current, industry-aligned, accessible, and operational. This position plays a critical role in supporting enrollment growth, protecting instructional revenue, safeguarding high-value equipment assets, and advancing the department's strategic plans. It enables faculty to focus on teaching, curriculum development, and academic leadership by consolidating operational oversight within a dedicated full-time staff role.

Responsibilities

Lab & Creative Technology Infrastructure
  • Oversee maintenance, lifecycle planning, and inventory tracking of shared instructional labs and creative technologies
  • Coordinate hardware refresh cycles, software updates (including Adobe Creative Cloud and related platforms), and seasonal lab preparation
  • Maintain structured asset tracking and preventative maintenance systems
  • Coordinate with IT and external vendors for specialized service and warranty support
  • Manage equipment checkout systems and lab protocols supporting high-volume student use
Student Internship & Applied Learning Support
  • Serve as the primary coordinator for project requests directed to the CA&D student internship and applied learning program
  • Review incoming requests and assign appropriate projects to student interns based on skills, coursework, and learning goals
  • Provide guidance and mentorship to student interns as they complete design and media projects for campus departments and community partners
  • Support students through the production process, helping them develop professional workflows, project management skills, and client communication practices
  • Conduct final review and quality control of student-produced work to ensure it meets professional standards and project objectives
  • Coordinate with the Media Production Department when projects require shared resources, facilities, or specialized technical support
  • Reinforce NACE-aligned competencies, including professionalism, communication, teamwork, leadership, and technology fluency
  • Support portfolio development and industry-aligned skill-building through structured applied learning experiences
  • Ensure equitable access to applied learning opportunities across diverse student populations
Operational Systems & Resource Management
  • Develop and maintain systems for lab scheduling, equipment tracking, internship documentation, and student workforce coordination
  • Track operational expenditures related to equipment, supplies, and lab maintenance in collaboration with the Chair and Dean
  • Manage inventory of consumables, peripherals, and instructional materials
  • Support process clarity in purchasing, supply management, and equipment requests
Event & Experiential Learning Logistics
  • Coordinate logistical support for student showcases, portfolio reviews, employer-connected…
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