Strategic Technical Account Lead for MSPs
Job in
Bedford, Middlesex County, Massachusetts, 01730, USA
Listed on 2026-08-15
Listing for:
Meriplex-Communication
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
Technical Support, IT Support, Digital Media & Production, Cybersecurity
Job Description & How to Apply Below
Meriplex Communications is seeking a Technical Account Manager to act as a virtual IT Manager for assigned clients, ensuring documentation, SOP alignment to Meriplex standards, and handling technical escalations. Travel to client sites and Meriplex offices is expected.
You will serve as the client SME, manage escalations, maintain documentation and SOPs, and collaborate with vCIO/Client Success Managers on evaluations.
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