Lab Support Engineer

Bedford, Massachusetts 01730 Posted August 29th, 2026

• Lab System Deployment and Systems Management knowledge, Knowledge in handling GxP environment, JAMF, Windows 11, Windows 10.
• JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue Log Me In , Servicenow, Zoom,
• Microsoft SCCM preferred.
• Configuring and monitoring the LAB oriented software within the LAB (Quality and production)
• Co ordinating with LAB software vendor and maintaining the license and version control
• Following the LAB device in and out protocols and conducting audits on the applications installed on LAB machines / Devices
• Managing the software inventory and frequent connects with Vendor for upgrade / alternate products recommended
• Testing the new versions and its effects on the infrastructure and producing the logs / reports
• Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
• Experience creating collections, packages, applications within SCCM
• Should have strong experience in SCCM 2007 & 2012
• Experience in installation of Microsoft System Configuration Manager .
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
• Experience in deploying, troubleshooting, and managing Windows devices
• Must have excellent competency with SCCM, WSUS and other patching tools.
• Experience in supporting Windows Server 2012, 2016, 2019
• Knowledge in handling GxP environment in the Life Sciences domain

• Be a point of contact for all proactive technical engagements.
• Work independently and as a team member
• Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.