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Global Service Director — Customer Excellence & Ops

Job in Bedford, Middlesex County, Massachusetts, 01730, USA
Listing for: Persimmon Technologies Corporation
Full Time position
Listed on 2026-08-14
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 130000 - 145000 USD Yearly USD 130000.00 145000.00 YEAR
Job Description & How to Apply Below

Persimmon Technologies Corporation is seeking a Director of Global Service to lead our worldwide service organization, driving strategy, execution, and profitability across regions. The role ensures world-class customer support, product reliability, and service metrics while overseeing field service, RMA, spare parts, and workforce planning.

The candidate will collaborate with Engineering, Quality, Operations, Supply Chain and Sales, acting as the voice of the customer.

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