Maintenance Field Manager

Ocular Therapeutix, Inc. (NASDAQ:OCUL) is a biopharmaceutical company focused on the formulation, development, and commercialization of innovative therapies for diseases and conditions of the eye using its proprietary bioresorbable hydrogel-based formulation technology, ELUTYX™. Ocular Therapeutix has built a robust product pipeline of drug delivery solutions developed to reduce the complexity and burden of the current standard of care and position itself to become a leader in the ophthalmic space.

Outside of the ophthalmic realm and behind the doors of our headquarters in Bedford, MA, we strive to build a strong culture where employees can flourish and achieve their career goals. We encourage out of the box thinking, cross-functional collaboration, and creativity.

The Maintenance Field Manager is responsible for leading the execution, compliance, and continuous improvement of maintenance activities across Ocular Therapeutix facilities. Provides technical and people leadership to the Maintenance team, ensures maintenance work is prioritized and completed safely, accurately, and on schedule, and serves as a key operational partner to Quality Assurance, Validation, Engineering, Calibration, Manufacturing, and other stakeholders.

Maintenance and Troubleshooting

• Lead and coordinate daily maintenance activities across Ocular Therapeutix facilities, ensuring work is executed safely, accurately, compliantly, and in accordance with approved procedures and schedules.
• Provide field leadership and technical guidance to Maintenance Supervisors and other assigned personnel; remove barriers, establish priorities, and ensure timely escalation of issues.

Systems & Reliability

• Provide operational oversight of building systems, utilities, and reliability programs; direct root-cause and systemic improvement efforts.
• Establish and monitor a maintenance criticality matrix and priority tiering to support risk-based scheduling and business continuity decisions.

Vendor & Coordination Support

• Manage maintenance vendors and service providers, including scheduling, technical oversight, performance evaluation, and compliance with site requirements.

GMP Operations Support

• Lead and coordinate technical investigation, documentation, and closure of maintenance-related deviations; partner with Quality Assurance on disposition and quality record closure.
• Initiate and support Change Controls associated with maintenance procedures, equipment replacement, and infrastructure upgrades.
• Lead or support CAPA activities arising from maintenance deviations, audit observations, or systemic findings.

Documentation & Systems

• Develop, review, and approve Maintenance SOPs, work instructions, job plans, and program documentation.
• Ensure maintenance records, work orders, and CMMS data meet cGMP and good documentation practice requirements and remain inspection ready.

Leadership & Team Development

• Directly manage Maintenance Supervisor(s), including performance management, coaching, and development planning; provide indirect leadership and support to Maintenance Technicians across the program.
• Develop team capability through coaching, mentoring, performance feedback, training, and individual development planning; participate in hiring and onboarding activities as needed.
• Establish, monitor, analyze, and report maintenance KPIs (PM compliance, CM turnaround, schedule adherence, program health) to the Associate Director; identify trends and drive corrective or improvement actions.

Safety & Compliance

• Promote a culture of safety, quality, data integrity, accountability, collaboration, and continuous improvement.
• Serve as a primary maintenance representative during internal audits and regulatory inspections.
• Provide…