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Product Complaints & Quality Support Specialist

Job in Bedford, Middlesex County, Massachusetts, 01730, USA
Listing for: Werfenlife SA.
Full Time position
Listed on 2026-06-15
Job specializations:
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below

Werfenlife SA. in Bedford, Massachusetts, is hiring a Product Complaint Specialist to handle product complaints and provide exceptional customer service. Candidates must have a Bachelor’s degree in biological science and 1-3 years of relevant experience.

This role involves investigating customer complaints and conducting laboratory tests in an FDA regulated environment, ensuring compliance with quality standards, and working collaboratively with various internal teams.

In addition to a competitive salary, Werfen offers a comprehensive benefits package including medical, dental, and 401k retirement plan.

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