Sales Support Representative

About Us

Northeastern Promotions provides custom apparel, uniforms, caps, and branded merchandise for brands and distributors nationwide. We manage projects from concept through production and delivery, combining creative solutions with reliable execution. We're growing our sales team and looking for someone ready to build a long-term career in the promotional products industry.

We're hiring an entry-level Sales / Account Support Associate to support our sales team with client communication, account coordination, quoting, and order follow-up.

This is a long-term, year-round, full-time position — not a seasonal, temporary, or semester-based role. We invest in training and growth, and we're looking for someone who plans to stay and advance. No promotional products experience required — we ll teach you the industry.

• Respond to client emails, daily inquiries, and phone calls
• Prepare quotes, proposals, sample requests, and order updates
• Support account managers with client follow-ups and project tracking
• Coordinate with design, production, sourcing, and logistics teams
• Track artwork, sizing, product specs, materials, proofs, approvals, timelines, and shipping details
• Maintain CRM updates, lead tracking, pipeline notes, and client records
• Assist with sales outreach, client research, and business development
• Attend trade shows, client meetings, and industry events as needed
• Learn custom apparel, uniforms, decoration methods, and sourcing processes

• Available for consistent, year-round, full-time work — this role is not compatible with a full-time class schedule or seasonal availability
• 0–2 years of sales, customer service, marketing, or account coordination experience preferred
• Strong written and verbal communication skills
• Organized, detail-oriented, and able to follow through on multiple open projects
• Positive attitude and willingness to learn in a fast-paced team environment
• Basic Microsoft Office, Google Workspace, or CRM experience preferred
• Willing to travel as needed for trade shows, client visits, and events

Strong performers advance into Account Manager and Sales roles, gaining hands-on experience in branding, sourcing, production, pricing, and client strategy.

• Job Type: Full-time, hourly, non-exempt
• Hours:
  
  Up to 40 hours per week, year-round
• Schedule:
  
  Monday to Friday
• 60-day introductory period

Submit your resume along with a brief introduction telling us about your background and why you're interested in a long-term role in this industry.