Overnight Site Supervisor - Concord, MA

Overnight Security Supervisor

Location: Concord, MA

Shift: Monday-Friday, 11pm-7am

Pay Rate: $23.50/hour

The Security Site Supervisor is responsible for overseeing the daily security operations at a private school campus, ensuring a safe, secure, and welcoming environment for students, faculty, staff, parents, and visitors. This role provides leadership to on-site security personnel, maintains compliance with school policies and security procedures, responds to incidents, and serves as the primary liaison between school administration and the security team.

Key Responsibilities:

• Supervise and lead on-site security officers, ensuring professionalism, accountability, and adherence to post orders.
• Create staff schedules, manage shift coverage, approve timekeeping, and coordinate staffing needs.
• Conduct daily inspections of the campus to identify and address safety and security concerns.
• Monitor campus access control, visitor management, and vehicle traffic to maintain a secure environment.
• Respond promptly to emergencies, security incidents, medical situations, and alarms while coordinating with school administration and first responders when necessary.
• Investigate incidents involving students, staff, visitors, or property and prepare thorough, accurate incident reports.
• Maintain a visible presence throughout the campus to deter criminal activity and provide assistance to the school community.
• Ensure security officers consistently deliver exceptional customer service while interacting with students, parents, faculty, and guests.
• Train, mentor, and evaluate security personnel on school-specific procedures, emergency response protocols, conflict de-escalation, and customer service expectations.
• Conduct routine performance observations and provide coaching to improve officer performance.
• Maintain accurate records, including incident reports, daily activity logs, key control logs, and equipment inventories.
• Coordinate emergency preparedness activities, including lockdowns, evacuations, shelter-in-place procedures, and other safety drills.
• Ensure compliance with company policies, school regulations, and all applicable local, state, and federal laws.
• Collaborate with school leadership to identify security improvements and recommend proactive safety initiatives.
• Inspect security equipment, cameras, access control systems, radios, and other technology to ensure proper functionality.
• Address employee concerns, resolve workplace issues, and escalate matters to management when appropriate.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree in Criminal Justice, Security Management, or a related field preferred.
• 2–5 years of security experience, with previous supervisory or leadership experience preferred.
• Experience in a school, educational, healthcare, or campus environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to remain calm and make sound decisions during emergencies.
• Excellent report writing and documentation skills.
• Proficiency with Microsoft Office and basic security management software.
• Valid driver's license and ability to pass required background checks and licensing requirements.

Benefits you receive working with Securitas:

• Medical, Dental, Vision + 401k
• Weekly Pay & Paid Vacation
• Employee Perks (Discounts @ Apple, Verizon, Ford & more)
• Employee Assistance Program (Includes free counseling)

• Free Uniforms

EOE/M/F/Vet/Disabilities

#Northern NE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.