PTOC Shift Leader

At MITRE, your passion fuels work that impacts our nation and improves lives. This is where your skills strengthen national security, cybersecurity, health, transportation, and citizen services. We’re a nonprofit engineering, applied research, and advanced technology organization working in the public interest. With objectivity and integrity at our core, we lead federally funded research and development centers for U.S. government agencies – collaborating with industry and academia to deliver integrated, high-impact solutions that advance our nation’s health, security, and prosperity.

Our people tackle the toughest technical challenges, supported by competitive benefits, meaningful career development, and a culture of innovation, collaboration, and technical excellence. Choose MITRE for a career with purpose — and help shape the future.

The MITRE Corporation is seeking a highly qualified candidate for a position as a Part Time On-Call (PTOC) Physical Security Shift Leader on our campus in Bedford, Massachusetts.
Physical Security Shift Leader is the first line supervisor; providing leadership, supervision and oversight over all physical security operations on their assigned shift. Shift Leaders must have a thorough knowledge and understanding of physical security practices, procedures, electronic security systems such as access control, intrusion detection, and video surveillance systems; life safety systems, building fire alarm systems, emergency response procedures, risk management, conducting investigations.

The Shift Leader independently directs the activities of the security officers, receptionists, and Security Operations Center. This is a Part-Time On-Call (PTOC) position that provides coverage based on operational needs. MITRE operates a 24/7/365 security program. Candidates must be available to work other shifts as needed, including 6:00 a.m.–2:00 p.m., 2:00 p.m.–10:00 p.m., and 10:00 p.m.–6:00 a.m. This position provides an opportunity for PTOC employees to be considered for full-time employment as positions become available.

Shift Leaders must have the ability to supervise others, develop staff into a cohesive team, manage their resources effectively, communicate effectively both verbally and in writing, and demonstrate the ability to make sound decisions under sometimes stressful conditions. In the event of an emergency, the Shift Leader may assume the role of On-Scene Emergency Coordinator until the arrival of more senior personnel.

While assigned to this position, and working with management, the Shift Leader represents MITRE’s senior management regarding security and safety concerns.

Provides support to the Physical Security Operations Manager by inspecting and auditing functional areas of the group to ensure the highest level of service to the MITRE community. Performs duties that are essential to the protection of MITRE's assets and its personnel.

• Lead, supervise, and direct all assigned security personnel during each shift.
• Conduct shifts turnover briefings and communicates operational priorities, security concerns, and ongoing incidents.
• Conduct daily guard mount to verify personnel readiness, professional appearance, fitness for duty, and required equipment.
• Provide direction, coaching, mentoring, and performance feedback to Security Officers and Security Operations Center Operators (SOCOs).
• Identify performance deficiencies and coordinate corrective action, retraining, or disciplinary recommendations with management.
• Foster a culture of professionalism, accountability, teamwork, and exceptional customer service.

• Direct day-to-day security operations to ensure continuous protection of personnel,…