Desktop Support Technician
Job in
Bedford, Cuyahoga County, Ohio, 44146, USA
Listed on 2026-07-08
Listing for:
RennerBrown
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Responsibilities
- Regular and predictable onsite attendance and punctuality
- Respond to Help Desk IT incident and service request tickets
- Deploy, maintain, and troubleshoot Windows desktop and laptop systems as well as related peripheral devices
- Deploy, maintain, and troubleshoot Android and iOS devices
- Troubleshoot application issues with software from, but not limited to, these vendors:
Microsoft, Adobe, SAP, Cisco, Citrix - Imaging of PC's
- Assist employees with computer, printing, and networking issues
- Liaise with third-party support and PC equipment vendors as needed
- Research issue resolutions and create / update documentation
- Maintain adherence to compliance regulations
- Microsoft office and 365 Support
- Demonstrated technical knowledge of network and PC hardware, including Windows 7 and Windows 1
- Ability to research PC issues and products as require
- Experience working in a team-oriented, collaborative environmen
- Experience with a Microsoft Active Directory environmen
- Understanding of basic TCP/IP protocols and network connectivit
- Computer hardware (A+ certification or equivalent experience
- Must be able to lift and handle equipment of up to 50lb
- Experience with Microsoft Office
365 application - Experience with Help Desk ticketing system
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