Infrastructure Manager – Data Center & Disaster Recovery - State National

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The Infrastructure Manager is responsible for the design, operation, and day-to-day management of the organization’s on-premises data center and co-located disaster recovery site. This role leads a small infrastructure team and ensures the reliability, availability, security, and recoverability of systems supporting approximately 700 users.

The Infrastructure Manager oversees core compute, virtualization, server platforms, backup and recovery, virtual desktops, and supporting infrastructure services across both on-premises and Azure environments.

Key Responsibilities Data Center & Disaster Recovery Operations Manage an on‑premises corporate data center and a co‑located disaster recovery data center.

Ensure high availability, capacity planning, and operational stability of infrastructure platforms.

Lead disaster recovery planning, testing, failover, and recovery operations.

Maintain documented DR procedures and recovery runbooks.

Team Leadership & Management Manage and mentor a small infrastructure team responsible for day‑to‑day operations.

Assign work, set priorities, and ensure timely execution of operational and project tasks.

Act as an escalation point for complex infrastructure issues and outages.

Infrastructure Platforms & Virtualization Design, build, and manage VMware, Hyper‑V, and Windows Server cluster environments.

Oversee provisioning, configuration, and lifecycle management of physical and virtual servers.

Manage infrastructure supporting virtual desktops.

Administer both Windows and Linux server environments.

Application & Systems Operations Coordinate application deployments, upgrades, and patching for both commercial and internally developed applications.

Support application hosting across on‑premises infrastructure and Azure environments.

Partner with application owners and development teams to ensure infrastructure readiness.

Backup, Recovery & Data Protection Design, implement, and manage infrastructure backup and recovery processes using Commvault.

Ensure backups meet business recovery objectives and compliance requirements.

Regularly validate backup integrity and restoration capabilities.

Monitoring, Patch Management & Tooling Design and manage SCOM for infrastructure and systems monitoring.

Design and manage SCCM for patch management and system configuration.

Ensure timely patching, monitoring, alerting, and remediation of infrastructure systems.

Core Infrastructure Services Design, implement, and maintain infrastructure support services including:

File services

Secure printing

Fax services

Ensure these services are reliable, secure, and aligned with organizational standards.

Key Competencies Infrastructure leadership with hands‑on technical depth

Operational excellence and reliability focus

Risk awareness and recovery mindset

Clear communication and documentation skills

Ability to balance day‑to‑day operations with project delivery

Required Qualifications 7+ years of experience in infrastructure or data center operations.

Prior experience managing enterprise data center and disaster recovery environments.

Strong hands‑on experience with:

VMware and/or Hyper‑VWindows Server clustering

Physical and virtual server platforms

Experience managing backup, recovery, and DR failover processes.

Experience leading or supervising technical staff.

Strong troubleshooting, documentation, and operational discipline.

Preferred Qualifications Experience supporting hybrid environments (on‑premises and Azure).Experience managing virtual desktop infrastructure.

Experience using Commvault software

Familiarity with SCOM, SCCM, and enterprise monitoring tools.

Experience in regulated or audit‑driven environments.

Relevant certifications (Microsoft, VMware,…