Deputy Restaurant manager - Bedford

Position: Deputy Restaurant manager - Bedford (Permanent)
Deputy Restaurant Manager

Premium Hotel | Bedfordshire Full‑Time

£30,000 - £32,000 per year

5 OUT 7 DAYS - Evenings Mainly

42.5 HOURS PER WEEK

28 DAYS HOLIDAY

The Role

As Deputy Restaurant Manager, you will support the Restaurant Manager in overseeing all aspects of the restaurant, bar, and room‑service operations. You'll lead the team during service, ensure smooth coordination with other departments, and maintain the highest standards of hospitality.

This is a hands‑on role where you'll be present during key service times, guiding your team, managing guest expectations, and ensuring the operation runs seamlessly.

Why This Role Is a Standout Opportunity

You'll be joining a hotel that prides itself on exceptional service, warm hospitality, and a culture built on:

Teamwork - Building positive, supportive teams
Professionalism - Exceeding guest expectations
Efficiency - Working smarter together
Quality - Empowering people to deliver excellence
Friendliness - Bringing genuine warmth to every interaction

The hotel is also committed to strong industry values, including career development, community engagement, and fostering an inclusive, diverse workplace.

Key Responsibilities

Lead daily operations across the restaurant, bar, and room service
Manage the reservation system, including forward planning, peak service, and dietary requirements
Oversee incoming bookings, emails, and guest enquiries
Coordinate effectively with kitchen and housekeeping teams
Monitor Dinner, Bed & Breakfast bookings and communicate updates to the team
Maintain FOH cleanliness, presentation, and organisation
Conduct and act upon team handovers
Deliver friendly, professional, and consistent service, leading by example
Train, motivate, and develop the team in line with company values
Support the Restaurant Manager in building a strong learning culture
Deputise fully in the Restaurant Manager's absence
Oversee cashing up, till management, and compliance with financial procedures

Health, Safety & Compliance

Promote safe working practices and lead by example
Ensure all accidents and near misses are reported and recorded
Participate in safety training and risk assessments
Conduct regular safety walk‑rounds and address issues promptly
Maintain full compliance with food safety, hygiene, and public health standards
Ensure the team is trained and confident in emergency procedures
Lead the team during evacuations or emergency situations if required

Ideal Candidate Profile

Experience in restaurant or F&B leadership within a premium or high‑volume hospitality environment
A confident, hands‑on leader who inspires and supports their team
Strong organisational skills and the ability to manage multiple priorities
Excellent communication and guest‑service skills
Calm, solutions‑focused, and proactive under pressure
Passionate about delivering exceptional dining experiences
Comfortable deputising and taking full responsibility when required Benefits

Employee discounts on food and beverage and accommodation across the group
Access to an employee benefit scheme offering hundreds of discounts on high street shopping, gym memberships, cinemas, will writing, cycle to work scheme and various others.
Salary Sacrifice Pension
Virtual Online GP Service
Employee of the Month recognition award scheme with an annual trip for all Employees of the Month and a cash sum for the Employee of the Year
Free and confidential 24-hour staff assistance help line, supporting employee's mental wellbeing
Long service recognition and rewards.
End of year party

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people