Maintenance Operative

Job Summary

This post delivers multi‑trade repairs and maintenance to new homes housing developments, providing excellent customer service at all times. The post will cover our developments across the Bedford based region.

• To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager.
• To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project.
• To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation.
• Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible;
• To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept;
• To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings;
• To provide a customer focused service at all times;
• To communicate effectively and work productively with all other staff;
• To undertake other related tasks that are reasonably requested by the Customer Services Manager;
• Observe and comply with the company policies and procedures for Health and Safety.

• Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential.
• Experience in a similar role would be an advantage.
• A full UK driving licence is required for this role.

• Bonus Scheme
• Enhanced pension Scheme
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme