Centre Administrator Senior Care Centre

Responsibilities

• Supports and assist the Centre Manager in the delivery of administrative duties in the Centre according to established policies and procedures and comply with MOH standard regulations
• Handle the initial administration for referral cases before handing the case to the Centre Manager for client admission into the centre
• Answer phone and walk-in queries regarding the community activities and services provided by the Centre, and provide appropriate referrals
• Process registration for admission / withdrawal including all the paperwork required for the process
• Administrative duties include completing new client intake and gathering supporting documents
• Arrange internal and external meetings
• Purchase Requisition and Inventory control by working closely with HQ Procurement department/Yishun MSC for administrative support
• Liaise with Caregiver
• Attend all training and meetings with fund provider
• Oversee all claims eg. Subvention & SMF and application of Senior Mobility Funds
• Work with HR on staff training matters
• Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous
• Maintain the Centre’s petty cash and cash flow records on behalf of the Centre Manager
• Handle receipt of payments, ensure bank‑in and update Finance department
• Process subvention claims for submission to regulatory agencies
• Update and maintain staff records (including updating of staff leave and medical records) / essential documents / correspondence
• Prepare and submit staff training request to HR
• Collate staff performance appraisal for submission
• Assist in all HR related matters

• Minimum Diploma in Business Management
• Minimum 3 years of related experience (administration & financial) in ILTC
• Proficient in Microsoft Office (MS Word & MS Excel)

• Financial Management – Level 3
• Casework Evaluation – Level 3
• Stakeholder Management – Level 3
• Customer Feedback and Relationship Management – Level 3
• Productivity Improvement – Level 3
• Service Excellence – Level 3
• Service Planning and Implementation – Level 3
• Data Analytics – Level 3
• Digital Technology Adoption and Innovation – Level 3
• Professional and Business Ethics – Level 3
• Communication – Intermediate
• Influence – Intermediate
• Collaboration – Intermediate
• Adaptability – Intermediate
• Decision Making – Intermediate