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Guest Services Supervisor

Job in Bee Cave, Travis County, Texas, USA
Listing for: HCI Sports & Fitness
Part Time position
Listed on 2026-05-17
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Sports/Fitness/Wellness
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

Description

Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, service-oriented leader who thrives in a fast-paced work environment to fill our part-time Guest Services Supervisor role. Having a passion for health and fitness is important and customer service experience is a must!

Job Type: Part-time

What you’ll do
  • Greet and provide excellent customer service to all HCI members and guests
  • Maintain extensive knowledge of all sports programs and facility operations; be able to provide this information to members, guests, and visitors
  • Assist Manager with the training and onboarding of new employees
  • Supervise a team and ensuring cash totals are correct at the end of each shift
  • Monitor security and visitor access
  • Efficiently field phone calls and inquiries about programming
  • Help with general facility maintenance and upkeep of amenities
  • Provide general administrative and clerical support
  • Receive and sort mail and deliveries
  • And more…
What makes you a great fit
  • Flexible availability to work various shifts - evening and weekend availability preferred
  • Minimum of one year of experience in a reception or related customer service position; six months of supervisor/management experience preferred
  • High school diploma or GED
  • Excellent verbal and nonverbal communication skills, including the ability to listen and respond appropriately
  • Professional personal presentation
  • Strong work ethic that includes punctuality, organization, and attention to detail
  • Team oriented mindset
  • Ability to quickly acquire and apply new knowledge and skills and the ability to maintain a friendly, enthusiastic, and positive attitude
  • Willingness to work flexible hours, including weekends and some holidays, as needed
  • Ability to multitask and work well under pressure
  • Effective computer skills
Benefits
  • $18-20 per hour, based on experience
  • A complimentary membership to HCI Sports & Fitness
  • A fun, collaborative work environment on a great team!
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