Patient Services Specialist - Primary Care

Position: Patient Services Specialist 3 - Primary Care
Baylor University Medical Center -  - Responsibilities:
Assists in the hiring process and serves as a peer interviewer.;
Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.;
Mentors and trains staff in processes and procedures.;
Provides training on applications, website and other resource access.;
Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.