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IT Help Desk Technician — Tier 1​/Support

Job in Beebe, White County, Arkansas, 72012, USA
Listing for: Arkansas State University
Full Time position
Listed on 2026-09-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 28172 - 32398 USD Yearly USD 28172.00 32398.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Technician — Tier 1/2 Support

Arkansas State University–Beebe is seeking a Help Desk Technician to provide Tier 1 and most Tier 2 hardware and software support to faculty, staff and students by telephone and email, as well as in-person support for university-owned equipment.

This role also covers installation, configuration and support of all university computers, printers, related hardware and software, with ticketing responsibilities and collaboration within the ITS team to resolve issues efficiently.

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