TAHC - Region Office Support Staff

Overview

Position Location:

Pleasanton, TX

Your Skills. Our Mission. Stronger Together at TAHC! Start your career at the Texas Animal Health Commission as we work together to protect the livestock industry. Whether you’re looking to begin your career, apply your current skills and experience, or explore opportunities to innovate, we encourage you to apply! At TAHC, we promote a culture of teamwork, open communication, transparency, and a commitment to educating the public while safeguarding Texas livestock.

Join us and make a difference—because protecting Texas agriculture starts with you!

Performs complex (journey-level) administrative support work. Serves as the Region Office Support Staff, reports to the Region Director, and is responsible for administrative support, general office duties, and data entry for the region. May assist with data entry backlogs in other areas of the state. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

• Serves as point of contact for Region Office accepting phone calls and visitors accordingly.
• Provides and communicates routine information verbally and in writing to the public on agency programs and services.
• Processes incoming and outgoing mail and packages.
• Processes, reviews, and distributes documents for proper coding and competition. Performs data entry and retrieval of information using spreadsheet software and database systems.
• Reviews, codes, copies, and coordinates the distribution of numerous forms.
• Maintains electronic and hardcopy files, including recording information, updating paperwork, or maintaining documents, records, correspondence, or other material.
• Researches premise registrations, animal identifications, or ear tags as requested.
• Maintains inventory of office and field operations supplies.
• May coordinate meetings as requested.
• Performs other duties as assigned.

• Graduation from standard senior high school or GED.
• One (1) year general office experience, including data entry, the use of personal computer hardware and software, and other standard office equipment such as photocopiers, multi-line telephones, and fax machines.

Experience in animal agriculture.

This is a career ladder position. Newly hired administrative assistants will be hired at the Administrative Assistant III, A13, classification and pay. Duties and use of independent judgement may become more advanced as career ladder movement increases. Career Ladders have trainings and requirements that must be met for advancement. Steps are defined as follows:

• Administrative Assistant IV, A15
• Administrative Assistant V, A17
• Administrative Assistant VI, A19

Occasional travel required, some overnight.

Knowledge of general office practices and standard document filing systems.

Skill in effective verbal and written communication skills; skill in word processing equivalent to at least 45 words per minute; skill in use of spreadsheet software (e.g., Excel), Internet, and e-mail. Ability to represent the agency in a professional manner; ability to perform detail work with accuracy and reasonable speed; ability to perform data entry duties with minimal errors; ability to learn and communicate agency regulations and procedures;

ability to establish and maintain effective working relationships; must maintain a reliable work schedule with consistent attendance and punctuality.

The TAHC is an emergency response agency. This position plays a key role in the agency’s emergency management activities. As a first responder, this position is subject to participate in rotating temporary duty assignments away from the regular designated headquarters for up to two weeks at a time. This duty may involve working in adverse conditions; may require irregular working hours and overtime;

and may include duties other than those specified in the standard position description.

Must have a valid Texas driver’s license and safe driving record. Employment of selected candidate is contingent upon the receipt of an acceptable criminal background…