Teller - Laurel Bush

Where Banking Feels Like Belonging

At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities – helping to navigate life’s little and big moments.

Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services. Provide a high quality of member service in a consistent, courteous and professional manner. Cross‑sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures.

• Process a variety of member transactions accurately and efficiently, including cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments.
• Set up cash machines and supplies for daily operations.
• Professionally and courteously greet members and process member transactions within established authority limits.
• Enter member transactions into software applications and handle transactions accurately, including performance expectations, accuracy guidelines, check and transaction authority limits.
• Accurately perform transactions and balance daily activities, including verifying all work before disbursing to members, reviewing transaction data to avoid posting inaccuracies, using the system cash calculator, and communicating questions or problems to supervisor promptly.
• Perform teller and branch settlement activities, including processing night deposit transactions, verifying cash drawer, organizing work, completing tracking logs, reconciling fee and transaction entries, participating in branch end‑of‑day settlement, and assisting in ATM settlement.
• Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams.

• Develop and maintain current knowledge of credit union products and services and refer members to appropriate products or departments as appropriate.
• Meet performance expectations as outlined in our Teller Performance Standards.

• Perform other similar or related duties as directed.
• Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations.

Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures related to the duties of this position (e.g., Bank Secrecy Act, Information Security).

High School Diploma or equivalent.

Minimum six months of customer service required; six months of cash handling preferred.

Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, business office equipment, commercial mathematics and data entry. Requires good interpersonal, organizational and oral communication skills. Must work effectively as part of a team in a fast‑paced environment.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags and occasionally lift or move up to 30 pounds.

Offers are based on experience and education.

$35,400 – $56,600 annually

APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive…