Manager Duty; M.o.d/Front Desk Associate
Job in
Bel Air, Harford County, Maryland, 21014, USA
Listed on 2026-09-30
Listing for:
The-Arena-Club
Full Time
position Listed on 2026-09-30
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Job Title:
Manager on Duty (M.O.D.)/Front Desk Associate
Department:Facilities and Maintenance
Reports to:Facilities Director
Status:Part-Time
Must be available on weekends (Saturday and Sunday from 9am – 5pm).
Job Summary:The M.O.D. is responsible for the safe and efficient operation of the club during shift hours. Will support/enforce club policies and quality control. It is essential for the M.O.D. to ensure a high level of hospitality service presentation and visibility to members. Will provide leadership, direction, and support to all departments. Regularly communicates with M.O.D. Manager on maintenance, operational, and club activities.
Job Description:- Greet members and guests, checking in members, answering and directing incoming phone calls.
- Providing accurate information regarding all areas of club.
- Handle program registrations and program information.
- Monitor club policies and procedures.
- Deliver exceptional customer service.
- Assists with helping any department of the club when needed.
- Responds to member questions using extensive knowledge of products, services, policies, and procedures.
- Responsible for the overall operation and safety of the club during their shift.
- Responsible for making sure that all programs and services that are being provided to members and guests are operating properly.
- Responsible for communicating with all departments of the club and makingthemawarethatyouarethemanagerondutyduringyourshift.
- Responsible for making rounds through-out the club during their shift on a regular basis.
- If working the evening shift, the M.O.D. is responsible for making sure that all exterior doors are locked and secured atthe end of the shift. If workingtheeveningshift,theM.O.D.isresponsibleformakingsurethatthe building is empty of members and communicating with clean team that they are leaving and all doors are secured.
- The M.O.D. is responsible for handling all emergency situations and facilitating proper protocol regarding first aid and CPR when necessary.
- Responsible for overall building operations.
- Must be current CPR certified.
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×