SIS​/CRM Administrator

Posting Number

FSFA

1

02/23/2026

SIS/CRM Administrator

Full‑Time Staff/Management

$59,021 – $76,728

Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid‑sized, comprehensive institution, we are committed to delivering high‑quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever‑evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges.

To learn more about our vision and values, visit our website
.

Harford Community College is committed to the principles of affirmative action and equal employment opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices.

HCC is an EEO and ADA/ADAA employer that values, embraces, and supports diversity in the College community.

Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, and 18 days of paid vacation. Health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan are available. Paid basic life & long‑term disability insurance, employee‑paid supplemental life insurance. Participation is required in the mandatory retirement plan; two optional retirement plans are available (403b with match after 1 year and 457b).

Tuition waiver for HCC classes and tuition reimbursement are also available.

The purpose of this position is to provide technical and back‑end support for the functional areas of the Harford Community College’s SIS & CRM systems. This is accomplished by collaborating with functional areas to enhance the SIS & CRM; researching and reviewing the necessary documentation, forums and online training; assisting in the implementation and maintenance of SIS & CRM integrated systems;

training staff on SIS & CRM usage and functionality; and communicating the functional needs of departments on campus in collaboration with the technology staff.

• Coordinate with Workforce and Community Education (WCE) division leaders to support instructional programming and data reporting requirements
• Research new SIS/CRM functionality and upgrade options, and communicate upgrade paths and system changes to functional and technical staff
• Assist in SIS & CRM upgrades, system testing and deployments along with providing support in data and reporting

This is a full‑time, exempt staff position.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia; non‑residents are expected to relocate to meet this requirement.

Applicants must be currently authorized to work in the United States, as the College does not offer visa sponsorship for this position.

High school diploma / GED

Minimum of three years of experience administering a CRM, ERP, SIS, or similar application.

• Strong SQL skills
• Ability to provide reporting and data support for SIS/CRM tools, including implementation, training, and system enhancements.
• Strong verbal and written communication skills
• Experience with administration of CMS, LMS, ERP, SIS or similar enterprise application
• Strong collaboration skills

• Experience with Destiny 1
• Experience with Slate

40 – 100%

M‑F 8:30 am – 4:30 pm