Radiology Clinical Manager

DESCRIPTION

Join an energetic, patient-focused team!
Medstar Radiology Network is currently seeking an experienced Clinical Manager for a Full Time position at our outpatient imaging center located in Bel Air & Timonium. M-F 830 am - 5 pm

Under the direction of the Administrator or Director of Center Operations, the Clinical Manager:
Manages operations of assigned areas of the Imaging Operation including, but not limited to, equipment, personnel, scheduling, financial, and customer service functions. Must be qualified to perform the job duties for areas they manage. Ensures services are performed in a safe environment in accordance with established guidelines and regulatory requirements. Serves as part of the imaging center team and seeks as well as provides feedback for improved practice.

Must be able to effectively communicate/collaborate with physicians, staff, customers and peers.

• Develops effective and professional relationships with Medical Director and Radiology faculty. Communicates regularly and involves them in decisions as appropriate.
• Works with and as an extension of the Administrator/Director to oversee/develop and implement programs and strategies which:
• a. Proper staffing levels
• b. Timely recruitment of a high-quality work force
• c. Proper orientation and training of new employees
• d. On time completion and delivery of performance evaluations
• e. Effective coordination of daily activities.
• Works with and as an extension of OIA HR department to perform local HR responsibilities as needed or directed to ensure established and communicated procedures are followed at the center level, and proper completion and handoff of required paperwork such as PAFs, PRFs, NURF, I9, Applications, etc. are submitted within the established timeframe.
• Performs/ensures proper training, orientation, and ongoing competency, and documentation of such for new employees/staff within area of responsibility, and completes and delivers regular, timely, and meaningful performance feedback, evaluations to direct reports.
• Coordinates regular training for staff and center level leaders, i.e. competency, in-services, professional development, leadership training.
• Provides regular, timely and meaningful performance feedback to direct reports during regular meetings & the evaluation process. Properly documents feedback discussion as they occur. Promptly uses and follow the centers "Progressive Disciplinary & Standards of Conduct" policy and procedure with direct reports when informal coaching is not effective in facilitating the desired change in performance . Ensures the same for all center level leaders for consistency within the center.
• Maintains a current strategy for and documents that all rooms are equipped with necessary supplies and properly functioning equipment, i.e. pm schedules, quality control checks, emergency supplies, etc., as a part of the center's quality assurance program.
• Assists the Administrator, OIA, Medical Director and vendor in the selection and placement of equipment, and the design of work areas.
• Accesses and uses available resources, and data to make effective situational judgments/decision that have a significant impact on the management of the center in terms of quality of services provided to customers/patients.
• Consistently engages, inspires, and communicates to staff the expectation that they provide exceptional service and experience to patients, peers, and external customers to achieve desired outcome for the organization.
• Actively supports organizational goals by establishing regular meetings with direct reports and/or staff to discuss and develop strategies to measure and track results and achieve success within the categories of People, Quality, Growth, Service, and Finance.
• Assists with developing, maintaining, and revising policy and standard operating procedures to ensure content and accurate information is available to staff at all times.
• Supports a work environment which promotes cross-training of work responsibilities for all work groups.
• Collaborates with the Administrator and/or Director to identify opportunities and takes action to implement programs…