Human Resources Knowledge Management and Generative AI Technologies Internship; Human Resources

Position: Human Resources Knowledge Management and Generative AI Technologies Internship (Human Resources)
Internship Description

We are looking for a curious and tech-savvy university student to join our Human Resources team to support our Knowledge Management and Generative AI initiatives.

The main objective of the internship is to assist in the structuring, enhancement, and automation of knowledge systems and self-service solutions using artificial intelligence technologies. The intern will help ensure employees have easy access to accurate and timely information, while also exploring innovative AI solutions that optimize HR processes and communication.

Key Responsibilities

* Support the organization and continuous improvement of internal HR knowledge bases (e.g., HR chatbot content, policy libraries, FAQs).

* Collaborate in the design and testing of AI-powered tools to enhance employee self-service experiences.

* Analyze usage data and employee feedback to identify content gaps and areas for improvement.

* Assist in the creation of conversational flows and knowledge articles for the HR chatbot.

* Stay up to date with trends in generative AI and knowledge management to propose innovative enhancements.

* Help ensure all materials are aligned with HR processes, policies, and branding.