Development & Operations Coordinator

Job Title: Development & Operations Coordinator

Purpose of Role (Operations)

The coordinator will support the administrative, logistical and operational systems of the organization. This role will handle key day-to-day functions that ensure the organization run smoothly while freeing up the Operations Manager to focus on strategic planning, cross-team coordination and enhance organizational efficiency.

• Manage projects such as the Annual Report, overseeing Memorandum of Understanding (MOU) processes, and interfacing with the social media marketing team on media communication plans.
• Review existing policies and support the development of clear, sustainable frameworks that guide long-term organizational practices.
• Provide logistical support for the planning and execution of external events.
• Support external stakeholders related to programmatic execution, i.e., logistics, etc.
• Support Scholarship process by drafting Terms of Grant (TOG), coordinating fund disbursement with the Executive Administrative Assistant, and communicating with donors on interview and candidate selection.
• Manage website content updates.
• Assist in collecting, analyzing, and reporting website and social media performance metrics on a monthly basis.
• Coordinate with board meeting logistical and technological needs.
• Support the tracking and organization of key documents, such as MOUs and TOGs to ensure they are up-to-date, properly logged, and easily accessible.
• Create meeting schedules and coordinate calendars to ensure all stakeholders are informed and prepared.

In the first 30 days, the coordinator will:

• Review organizational policies, processes, and manuals to understand workflows.
• Gain an overview of current and upcoming projects, including key deadlines.
• Familiarize with shared drive structures and document organization.
• Attend project meetings to observe workflows and communication styles.
• Identify key stakeholders and track project deliverables.
• Begin supporting daily project activities under guidance, moving toward independently managing initiatives such as the Annual Report, Choose A Cause, and social media communications.
• Complete training on NeonCRM, Mailchimp, and website.

By day 60, the coordinator will:

• Manage projects such as the Annual Report, oversee MOU processes, and work with the social media team on communication plans.
• Review and help develop sustainable organizational policies, processes, and manuals.
• Provide logistical support for external events, programmatic initiatives, and the facilitation of scholarships.
• Manage website content updates and report on website and social media metrics monthly.
• Coordinate logistics and technology for board meetings as needed.
• Maintain and organize key documents such as MOUs.
• Schedule and coordinate meetings to keep stakeholders informed and prepared.

• Alignment with expectations:
  Deliverables meet established objectives, standards, and formats.
• Timeliness:
  Outputs are delivered on schedule, allowing time for review and revision.
• Checklist:
  Prioritized checklist of daily tasks utilizing Trello dashboard to organize tasks with deadlines and status updates across departments.