Credit Controller Assistant

Job Description:

Why join usJoin Trouw Nutrition Ir elan d , part of the SHV family of companies, and play a key role in supporting the financial stability of our Belfast site. Guided by our purpose of Feeding the Future, we work every day to deliver sustainable, safe, and high-quality nutrition solutions worldwide.

As a Credit Controller, you will be part of a collaborative Finance team and will have a direct impact on cash flow, order release, and customer relationships. This is a hands-on, operational role offering visibility, responsibility, and the opportunity to grow within a global organisation

What you’ll doAs Credit Controller, you will be responsible for managing accounts receivable and credit control activities, ensuring timely collection of outstanding debt and accurate financial records. You will work closely with both internal and external stakeholders to resolve queries and support smooth business  this role, you will:

Manage customer accounts and proactively follow up on outstanding invoices

Chase overdue payments in line with agreed credit terms and internal procedures

Resolve customer queries related to invoices, payments, rebates, and claims

Review and manage credit limits to support order release and minimise risk Escalate overdue or high-risk accounts to relevant internal stakeholders when required

Allocate and reconcile incoming payments accurately

Support cash management and basic cash forecasting activities

Maintain accurate , traceable records of payments and collections activity

Prepare regular reports on aged debt, collections status, and key metrics

Build and maintain effective working relationships with customers and internal teams, including Commercial, Logistics, and Customer Services Who we’re looking forWe’re looking for a proactive and detail-oriented finance professional who is comfortable working in a structured environment while confidently communicating with customers and internal teams.

You’ll also need:

Some experience or exposure to Credit Control, Accounts Receivable, or a similar finance role

Any background in shared services, credit control, or finance/analyst roles would be a plus Advanced Excel skills, including data manipulation and reporting

Experience with Power BI is an advantage

Experience with ERP systems, Infor M3 experience is a plus but not mandatory

Strong communication and interpersonal skills

High attention to detail and strong organisational skills

Confidence, resilience, and the ability to chase debt and escalate issues appropriately

Location & Practicalities

Location:

Belfast Work model: 100% on-site

Employment type:

Full-time, permanent

Working hours:

35 hours per week, Monday to Friday What you’ll receive

As part of Trouw Nutrition, you’ll join the wider SHV family, a global organisation known for long-term vision, stability, and investment in people.

You’ll also receive:

Pension scheme2 6 days of holiday per calendar year based on full-time working hours, plus 8 UK bank holidays

Benenden cash plan and health cover

A stable, site-based role Opportunities for learning, development, and progression within a global business

How and why to find out more

This is an opportunity to play a meaningful role in supporting business continuity, customer relationships, and financial accuracy at site level. If you’re looking for a hands-on finance role with responsibility, stakeholder exposure, and room to grow, we’d love to hear from you. We aim to review applications promptly and will be in touch as soon as possible. For more information, please contact Luisa Ligabo aboOur organisation:

Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers' peace of mind.

Trouw Nutrition's nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees. Our mission is Feeding the Future.

Equal Opportunity

Employer:

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation.

Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
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