IT Service Desk Specialist – First‑Line Support & AI
Job in
Belfast, Waldo County, Maine, 04915, USA
Listed on 2026-06-17
Listing for:
TP ICAP
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
TP ICAP in Belfast is looking for a Service Desk Analyst to serve as the primary point of contact for technical support. You will manage incident tickets, provide first-line support, and resolve issues related to hardware, software, and networks.
The ideal candidate will have a degree in Computer Science or equivalent experience, with a solid background in Service Desk roles and familiarity with Microsoft 365 and Service Now. The role operates on a hybrid work model.
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