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Customer Value Manager – Workday Product

Job in Belfast, Waldo County, Maine, 04915, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Be the trusted advisor and partner with our customers to drive EDM adoption and ensure customer satisfaction
  • Build strong relationships with key customer stakeholders and bridge between Services, Support, and Product Development teams
  • Monitor and facilitate customer’s adoption of EDM ensuring value is recognized and communicated
  • Create Value Plans including Strategic Business Objectives and associated OKRs
Requirements
  • Previous Customer Value Manager or Customer Success Manager in Workday ecosystem
  • Significant experience in technology related customer-facing roles
  • Commercial acumen with a track record of both opportunity and risk identification
  • Experience in an agile tech-focused or Cloud SaaS environment
  • Ability to understand Large Enterprise clients and map out key stakeholders
  • Great networking skills and ability to build relationships internally and externally
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