Sr. Underwriting Services Representative- Payroll Services

Sr. Underwriting Services Representative – Payroll Services

Company: CopperPoint Insurance Companies

CopperPoint has an exciting opportunity for a Sr. Underwriting Services Representative – Payroll Services. In this role, you will support Payroll Services in the issuing, binding, and ongoing maintenance of new and renewal business, while managing midterm policy changes by reviewing and obtaining required information from insureds and agents. You will own the execution of senior‑level tasks involving rating bureaus, agents, and insureds, and serve as a subject matter expert, ensuring accuracy, efficiency, and high‑quality service across the underwriting process.

• Support binding and issuing new business and renewal accounts, including editing, web searches and entering loss information.
• Support executing endorsement, cancellation, and reinstatement within defined guidelines.
• Support processing Broker of Service/Broker of Record requests.
• Support processing all other defined tasks associated with new product/or vertical launches.
• Assist mentoring and training new employees.
• Point of contact for agents/brokers and insureds.
• Assist with special projects and user assistance testing.
• Primary back‑ups to Team Leads.
• Customer relations management.

• Requires Bachelor’s degree in a related field, or equivalent work experience.
• Knowledge and skill levels acquired through undergraduate studies in risk management, business administration, finance or marketing are a plus.
• Minimum of three years work experience in insurance or an office environment.
• Knowledge and/or experience with commercial lines insurance.
• Must be detail oriented.
• Excellent customer service skills.
• Ability to work in a team environment.
• Ability to plan and organize.
• Accountability and dependability.
• Excellent problem‑solving skills.
• Focus on quality.
• Ability to deliver business results.
• Must be able to partner effectively with Payroll Services division.

• Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short‑term disability, long‑term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
• We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short‑ and Long‑term Disability coverage, and Employee Assistance Plan).
• Employees will accrue 0.0692 hours of Paid Time Off (PTO) per paid hour, which may total 18 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

Base Salary: $45,000 - $55,000 annually
Variable Compensation: may include discretionary bonus
Factors: skills, experience, education, geographic location

CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug‑free workplace.