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SME Sales & Retention Specialist

Job in Belfast, Waldo County, Maine, 04915, USA
Listing for: BT Group
Full Time position
Listed on 2026-07-30
Job specializations:
  • Sales
    Inside Sales, CRM Systems & Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 31519 - 42651 USD Yearly USD 31519.00 42651.00 YEAR
Job Description & How to Apply Below

BT Group in Belfast is seeking an EE Business Retention Advisor to support small and medium business customers. You’ll handle inbound inquiries and outbound campaigns, building trust and delivering solutions that protect contracts while driving growth.

You’ll use CRM tools to track interactions, identify upsell opportunities, and collaborate with teams to improve retention and customer satisfaction. This fast-paced role blends conversational excellence with commercial judgment.

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