Service Technician​/Delivery Driver

Service Technician/Delivery Driver

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$23.00 to $34.00 an Hour Depending on Experience

Position Summary:

This position based in our Belfast location offers flexibility in meeting customer demand in both our Service and Delivery Departments. Due to the seasonal nature of the energy business, customer demand fluctuates throughout the year. Employees who possess the skills, training, and certification necessary to work in either a service technician role or in delivering liquid petroleum products, help us effectively serve our customer's needs in all seasons.

In most cases, candidates selected for this position will receive additional training and/or cross-training to be effective in this role. As a Service Technician, this position provides service, installation or repair to customer heating equipment and appliances. As a Delivery Driver, this position safely and efficiently delivers petroleum products to residential and commercial customers. Employees can expect to spend several months each year in both positions.

The responsibilities of this position are carried out with particular attention to caring for customer property and working as a trusted advisor. The Technician/Driver serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

• As an Experienced Journeyman Technician this position performs installations, troubleshooting, efficiency tests, tune-ups, propane tank sets and hook-ups in accordance with applicable codes, safety regulations and Dead River Company policies.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• As a Delivery Driver this position safely and productively makes deliveries of both heating oil and propane according federal and state regulations and company policy.
• Participates in training programs to gain new skills in order to be most effective in role.
• Promotes image as a trusted advisor through a neat appearance, clean uniform, and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a clean and well-organized vehicle. Ensures that all tools and equipment are in safe operating condition.
• Participates in night and weekend on-call schedule as necessary.
• Performs all job functions according to state and federal regulations and company policy. Reports all accidents, spills, and liability claims.

Highly Competitive Compensation and Industry Leading Benefits
- Paid weekly!

• Health Insurance – Premiums as low as $6.41 for full time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and paid holidays
• Tuition assistance for employees and scholarships available for employees' children
• Discounts on our products and services
• Opportunities for growth throughout our footprint.

Other Tasks:

Performs other work-related duties as assigned.

Education:

A high school diploma or equivalent is required.

Experience:

A minimum of two years of experience is required as a service technician. A minimum of one year of experience is required as a delivery driver.

Certification, Licensing, and Testing:

• For Service
  - Appropriate CETP certification and/or state specific Journeyman level oil and/or LP service technician licensing is required, or the ability to obtain this certification and licensing.
• For Delivery
  - Class B commercial drivers' license, with Hazmat Endorsement, is required or the ability to obtain this license with endorsement.

Other Attributes and Requirements:

• Desire and ability to learn new skills
• Flexibility
• Ability to work independently
• Dependability
• Commitment to exceptional customer service
• Ability to work as part of a team

Equipment Used:

Industry related equipment including all types of hand tools, testing equipment, soldering torch, power tools, along with appropriate gauges and meters.

Decisions Made:

Technicians make decisions regarding the appropriate steps to take in servicing or installing equipment and heating devices…