Food & Beverage Supervisor

Food & Beverage Supervisor

We are currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at voco Belfast an IHG Hotel part of The iNUA Collection Hospitality Group
. As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.

• Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and meeting and event facilities.
• Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests.
• Assist in training, and development of F&B team members to maintain a skilled and motivated team.
• Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs.
• Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
• Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue.
• Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement.
• Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.

• Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant.
• Strong leadership and communication skills with the ability to motivate and inspire team members.
• Excellent customer service skills and a passion for delivering memorable dining experiences.
• Proven ability to effectively manage resources, control costs, and maximise profitability.
• Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.

• The opportunity to work within a renowned hotel collection.
• Discounts worldwide across the IHG portfolio – Employee rates and Friends and Family Rates.
• Life Assurance – giving you peace of mind.
• 24/7 access to our Employee Assistance Programme.
• Enhanced Pension Contribution.
• Learning and Development opportunities – grow with us and start your journey in the hospitality industry.
• Access to employee discounts for you, your family and friends.
• Enhanced maternity & paternity leave.

If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at The iNUA Collection Hospitality Group
.

We look forward to hearing from you.