Senior Events Co-ordinator

Senior Events Co-ordinator

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our Hotel Events Team at the exclusive Europa
.

Under the inspiring leadership of our Events and Business Development Manager, Lyndsey Monaghan, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.

The successful candidate can expect to work mainly office hours Monday
- Friday (35 hours excluding breaks)

The rate of pay for this full-time position is £28,000 per annum.

We offer a range of benefits including free staff meals, employee discounts, credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click here
.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

Hastings Hotels is an Equal Opportunities Employer.

To assist with the smooth running of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.

1. To ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.

2. To communicate to relevant Managers full details of business for the following week and all client requirements. To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.

3. To liaise with customers face-to-face, via email, telephone and through website enquiries.

4. Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable.

5. To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.

6. To assist in creating reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.

7. To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

8. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.

9. To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.

10. To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.

11. Any other duties as required by management.

About You

We would love you to have similar previous experience ideally gained within the hospitality/tourism sector.

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

• Must have a degree or third level qualification
• Must have excellent communication, organisation and computer skills
• Must have a professional appearance
• Right to work in the United Kingdom

• Degree or third level qualification in Hospitality or Events Management

• Supervision
• Task Planning
• Team Management
• Hospitality
• Exceptional Customer Service Skills